At 99pow, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a player in the Philippines.
These highlights summarize our key privacy commitments. The full policy below contains the complete details — all players are encouraged to read it in full.
99pow only collects the personal data that is strictly necessary to operate your account, verify your identity, process payments, and comply with Philippine regulatory requirements. We do not collect data for its own sake — every data point we hold has a clear, documented purpose.
All data transmitted between your device and the 99pow platform is protected by industry-standard SSL/TLS encryption. Your account credentials, payment details, and personal information are stored using secure, encrypted systems with strict access controls limiting who within 99pow can view your data.
99pow does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is shared only with service providers who are contractually bound to protect it, and with regulatory authorities as required by Philippine law.
As a Filipino data subject, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) — including the right to access, correct, erase, and object to the processing of your personal data. 99pow fully respects and supports the exercise of these rights.
99pow uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyze platform performance. We use only the cookies necessary for the platform to function correctly and to improve your experience — not to build advertising profiles.
99pow has a designated Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act. If you have any questions, concerns, or requests regarding your personal data, you can contact our DPO directly at any time via the contact details provided in this policy.
This Privacy Policy ("Policy") describes how 99pow ("the Platform," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("Player," "User," or "you") who access or use the 99pow website, mobile application, and all associated gaming services (collectively, the "Services").
99pow is committed to protecting the privacy and personal data of all players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).
By registering an account on 99pow, accessing the platform, or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions.
This Policy applies to all personal data collected through the 99pow platform, including data collected during registration, gameplay, payment processing, customer support interactions, and marketing communications.
For the purposes of the Data Privacy Act of 2012, 99pow acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and platform visitors. As PIC, 99pow determines the purposes and means of processing your personal data.
99pow has appointed a Data Protection Officer (DPO) who is responsible for ensuring compliance with the Data Privacy Act and this Policy. The DPO can be contacted using the details provided in Section 13 of this Policy.
Where 99pow engages third-party service providers to process personal data on its behalf (such as payment processors, identity verification providers, and cloud infrastructure providers), those providers act as Personal Information Processors (PIPs) and are contractually bound to process data only in accordance with 99pow's instructions and applicable data privacy law.
3.1 Registration Data. When you create a 99pow account, we collect: full legal name, date of birth, nationality, residential address, valid email address, Philippine mobile number, and username and password (password stored in hashed form only).
3.2 Identity Verification (KYC) Data. To comply with Philippine anti-money laundering regulations and PAGCOR requirements, we collect: government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys ID, driver's license), selfie or live photo for facial verification, and proof of address documents where required.
3.3 Financial Data. To process deposits and withdrawals, we collect: GCash mobile number, PayMaya account details, bank account name and number, and transaction history within the 99pow platform. We do not store full payment card numbers — card data is handled exclusively by our PCI-DSS compliant payment processors.
3.4 Gaming Activity Data. We collect records of your gaming activity on the platform, including: games played, bets placed, wins and losses, session duration, and bonus usage. This data is required for regulatory compliance, dispute resolution, and responsible gaming monitoring.
3.5 Technical Data. When you access the 99pow platform, we automatically collect: IP address, device type and operating system, browser type and version, referring URL, pages visited and time spent, and session identifiers. This data is used for security monitoring, fraud prevention, and platform optimization.
3.6 Communications Data. If you contact 99pow customer support, we retain records of those communications — including live chat transcripts, email correspondence, and support ticket history — for quality assurance and dispute resolution purposes.
Sensitive Personal Information: 99pow may collect certain categories of sensitive personal information as defined under RA 10173, including government ID numbers and financial account details, solely for the purposes of identity verification and payment processing. This data is subject to enhanced security controls.
99pow uses the personal data we collect for the following purposes:
Under the Data Privacy Act of 2012, 99pow processes your personal data on the following legal bases:
5.1 Contractual Necessity. Processing is necessary for the performance of the contract between you and 99pow — specifically, to provide the gaming services you have registered to use, process your transactions, and manage your account.
5.2 Legal Obligation. Processing is required to comply with 99pow's legal obligations under Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act itself.
5.3 Legitimate Interests. Processing is necessary for 99pow's legitimate interests in operating a secure, fair, and compliant gaming platform — including fraud prevention, security monitoring, and platform improvement — provided those interests are not overridden by your rights and interests.
5.4 Consent. For certain processing activities — particularly marketing communications and the use of non-essential cookies — 99pow relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
99pow does not sell, rent, or trade your personal data. We share your data only in the following circumstances:
6.1 Service Providers. We share data with carefully selected third-party service providers who assist us in operating the 99pow platform, including: payment processors (GCash, PayMaya, banking partners), identity verification providers, cloud hosting and infrastructure providers, customer support software providers, and fraud detection services. All service providers are bound by data processing agreements requiring them to protect your data and use it only for the specified purpose.
6.2 Regulatory Authorities. We may disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where required by law, court order, or regulatory directive.
6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of 99pow's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.
6.4 Protection of Rights. We may disclose personal data where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of 99pow, our players, or the public — including sharing information with law enforcement agencies in connection with suspected criminal activity.
99pow never shares your personal data with third-party advertisers, data brokers, or marketing companies. Your data is not used to build advertising profiles or sold for commercial purposes.
7.1 Retention Periods. 99pow retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulation. Specifically:
7.2 Deletion. Upon expiry of the applicable retention period, 99pow will securely delete or anonymize your personal data in accordance with our data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.
99pow implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:
While 99pow takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorized access.
9.1 What Are Cookies. Cookies are small text files placed on your device when you visit the 99pow platform. They allow the platform to recognize your device, maintain your session, and remember your preferences across visits.
9.2 Types of Cookies We Use.
9.3 Managing Cookies. You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 99pow platform. 99pow does not use third-party advertising cookies or cross-site tracking technologies.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 99pow:
How to Exercise Your Rights: To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The 99pow platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine gambling regulations. 99pow does not knowingly collect personal data from persons under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately close the associated account, return any deposited funds to the originating payment method, and delete all personal data associated with that account without undue delay.
If you are a parent or guardian and believe that a minor has registered an account on 99pow, please contact our support team immediately so we can take appropriate action.
99pow reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or in-platform notification at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the 99pow platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must cease using the platform and close your account.
We encourage you to review this Privacy Policy periodically to stay informed about how 99pow protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 99pow, please contact our Data Protection Officer:
Data Protection Officer — 99pow
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 via your account dashboard at 99pow Login
Response Time: We aim to respond to all privacy-related requests within 30 days.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights under RA 10173 have been violated. For more information about your rights and 99pow's responsible gaming commitments, please visit our Responsible Gaming page and Terms & Conditions.
Your data is protected, your privacy is respected, and your gaming experience is backed by 24/7 Filipino support. Join thousands of players across Manila, Cebu, Davao, and beyond. Must be 21 or older to play.